These Terms may change as we continue to evolve our business, as well as the Digital Properties or any portion thereof. If we change these Terms, we will post the revised document here and such changes will be effective immediately upon that posting. Your continued use of the Digital Properties constitutes your acceptance of such changes and agreement to be bound by the modified Terms, and so we recommend that you review these Terms periodically when accessing or using the Digital Properties.
These terms were last updated: December 28, 2017
Informal Dispute Resolution Our goal is to do our best to ensure that every experience with Equinox will exceed your expectations. If that doesn’t happen, we hope you will give us the opportunity to try to address any problem or concern. To do so, please contact us by visiting http://www.equinox.com/contactus. When contacting us, we ask that you include your name, address, phone number and email address, and a description of your problem or concern and any specific relief you seek.
By using the Digital Properties, you and Equinox agree to submit any and all Disputes (as defined below) to binding arbitration pursuant to the Federal Arbitration Act (Title 9 of the United States Code), which shall govern the interpretation and enforcement of this arbitration agreement (“Arbitration Agreement”). Arbitration shall be before either (1) JAMS (formerly known as Judicial Arbitration and Mediation Services), www.jamsadr.com, or (2) the American Arbitration Association (“AAA”), www.adr.org. If you initiate arbitration, you shall have the choice as between these two arbitration forums; if Equinox initiates arbitration, it shall have the choice as between these two arbitration forums.
WE EACH AGREE THAT, EXCEPT AS PROVIDED IN THE DEFINITION OF DISPUTES BELOW, ANY AND ALL DISPUTES WHETHER PRESENTLY IN EXISTENCE OR BASED ON ACTS OR OMISSIONS IN THE PAST OR IN THE FUTURE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION RATHER THAN IN COURT BY A JUDGE OR JURY, IN ACCORDANCE WITH THIS ARBITRATION AGREEMENT.
Class Action Waiver
By using the Digital Properties, you agree that the arbitration of any Dispute (as defined below) shall be conducted on an individual, not a class-wide basis, and that no such arbitration proceedings may be consolidated with any other arbitration or other legal proceedings involving Equinox or any other person. You further agree that you, and anyone asserting a claim through you, will not be a class representative, class member, or otherwise participate in a class, representative, or consolidated proceeding against Equinox. We and you agree that the arbitrator of any Dispute between us may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claim (such as a class action, representative action, consolidated action or private attorney general action).
If the foregoing class action waiver (“Class Action Waiver”) or any portion thereof is found to be invalid, illegal, unenforceable, unconscionable, void or voidable, then the Arbitration Agreement will be unenforceable, and the Dispute will be decided by a court. Any claim that all or part of the Class Action Waiver is invalid, illegal, unenforceable, unconscionable, void or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator.
Definition of Dispute
Except as described below, the term “Dispute” in this Arbitration Agreement and Class Action Waiver means any dispute, claim, or controversy between you and Equinox regarding any aspect of your relationship with Equinox, whether based in contract, statute, regulation, ordinance, tort (including without limitation fraud, misrepresentation, fraudulent inducement, negligence, gross negligence or reckless behavior), or any other legal, statutory or equitable theory, and includes the validity, enforceability or scope of these Terms, except for the scope, enforceability and interpretation of the Arbitration Agreement and Class Action Waiver.
However, “Disputes” SHALL NOT include claims that all or part of the Class Action Waiver is invalid, unenforceable, unconscionable, void or voidable, or any claim for public injunctive relief, i.e., injunctive relief that has the primary purpose and effect of prohibiting alleged unlawful acts that threaten future injury to the general public. Such claims may be determined only by a court of competent jurisdiction and not by an arbitrator.
How Will the Arbitration Work?
Either you or Equinox may initiate arbitration proceedings. The arbitration will be conducted before a single arbitrator. The arbitration will be an individual arbitration, and shall in no event be commenced as a representative or class arbitration.
If you or Equinox initiate arbitration, you and we have a choice of doing so before JAMS or the AAA:
If required for the enforceability of the Arbitration Agreement under the Federal Arbitration Act, Equinox will pay all arbitrator’s costs and expenses. If not, those costs will be paid as specified in the above-referenced rules.
Where Will the Arbitration Be Held?
You can bring the arbitration in either New York or in the state where you live if there is a JAMS or AAA in that state. In the event that Equinox initiates an arbitration, it will only do so in the state where you live before either JAMS or AAA, unless there is no JAMS or AAA in your state, in which case Equinox may initiate the arbitration in New York. As set forth in “Governing Law” section below, the arbitrator will apply New York law.
You are solely responsible for any charges incurred in obtaining access to the Digital Properties, including without limitation charges from your Internet service provider and/or wireless carrier. While you may be able to purchase certain goods or services through the Digital Properties, the Digital Properties themselves are currently provided for free. Equinox reserves the right to change the nature of this relationship at any time, without prior notice or liability to you. In addition, access to certain Digital Properties or portions thereof may be limited to Equinox members, as described in the “Your Account” section below.
Equinox has no obligation to maintain the Digital Properties, in whole or in part, nor does it have any obligation to provide you with any related maintenance or support services. Equinox reserves the right to render the Digital Properties, in whole or in part, temporarily or permanently unavailable or to otherwise terminate, suspend access to, replace, or modify the Digital Properties or any portion thereof, at any time and for any or no reason, without prior notice or liability to you. Any Content or other information made available on or through the Digital Properties is also subject to change at any time and without prior notice or liability to you.
Some portions of the Digital Properties may invite or require you to create an account and associated log-in credentials, and you may not be able to access certain Content or features, functionalities, or services of the Digital Properties, without creating and logging into such an account. In some instances, the right to create an account may be limited to current members of Equinox in good standing. You agree to provide true, accurate and current information when creating an account, and you are responsible for updating your account information as needed to ensure it remains current. You are responsible for maintaining the confidentiality of your log-in credentials, and you hereby acknowledge and agree that you are fully responsible and liable for all usage and activities that occurs under your account, whether authorized by you or not. You agree to notify Equinox immediately if you know of or suspect any unauthorized use of your account or password or any other breach of security related to your account. Notwithstanding anything to the contrary in these Terms, Equinox reserves the right to deny the creation of, suspend access to or terminate any account(s), or to remove or modify Content, features, functionalities and/or services available to account holders, at any time in its sole discretion and without prior notice or liability to you.
Subject to your compliance with these Terms, Equinox gives you the limited, non-exclusive, non-transferable, and revocable right to access and use the Digital Properties solely for your personal and non-commercial use. However, Equinox does not give you any right to, and you hereby agree not to:
As between you and Equinox, Equinox owns the Digital Properties and all content displayed or made available on or through, or otherwise included in, the Digital Properties, including without limitation all text, video clips, audio clips, graphics, trademarks, service marks, trade names, logos, icons, images, data, information, code and software, regardless of whether registered or unregistered, and any combinations and compilations thereof (collectively, “Content”). The Digital Properties and Content, including the selection, coordination, arrangement and enhancement of Content and the design, layout and “look and feel” of each Digital Property, constitute valuable intellectual property of Equinox, and are protected by applicable copyright, trademark and other applicable intellectual property rights and laws.
The Digital Properties and Content are licensed, not sold, to you, and your limited rights to access and use the Digital Properties and Content are conditioned upon your compliance with these Terms. No act of downloading or copying from, or otherwise using, the Digital Properties, even with Equinox’s permission, will transfer any title, interest or right in or to any Digital Property or Content to you. Equinox hereby expressly reserves all rights not expressly granted in and to the Digital Properties and Content.
We welcome your feedback regarding the Digital Properties, as well as our club locations, services, products and other offerings. However, please understand that any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") posted on, submitted through, or otherwise sent to Equinox as a result of, the Digital Properties shall become and remain the exclusive property of Equinox. Your posting, submission or sending of any such Comments shall constitute an assignment to Equinox of all worldwide right, title and interest, including all intellectual property rights, in and to the Comments, and Equinox will be entitled to use, reproduce, disclose, publish, distribute and otherwise exploit any Comments for any purpose whatsoever, without restriction or liability and without notifying or compensating you in any way, and you hereby agree to waive any and claims against Equinox in connection with the foregoing.
All Comments will be treated as non-confidential, and therefore you agree not to post, submit or send to Equinox, on an unsolicited basis, any ideas, confidential information, proprietary information or other Comments that you do not wish to assign to Equinox, including without limitation ideas for new or improved products, services, technologies, marketing, advertisements promotions or other services, products or offerings and any original creative materials such as stories, videos, computer code, images or artwork (all of the foregoing, collectively, “Unsolicited Ideas”). Please understand that while we sincerely appreciate the enthusiasm and interest in our company and brand, it is the long-standing policy of Equinox to not accept or consider any Unsolicited Ideas. We employ a talented staff of employees, and have existing relationships with outside consultants or vendors, who may be working on the same or similar ideas. The intent of this policy against the acceptance consideration of Unsolicited Ideas is to avoid the possibility of future misunderstandings when projects developed by our staff, consultants or vendors might seem to others to be similar to your own work.
If, despite this policy, you nonetheless chose to post, submit or otherwise send to Equinox any Unsolicited Idea, by doing so you acknowledging and agreeing that: (1) you are not posting, submitting or sending any confidential or proprietary information; (2) Equinox has no obligation to review or use the Unsolicited Idea or to keep it confidential; and (3) Equinox will consider the Unsolicited Idea as a Comment assigned to and owned by Equinox, which it may use, reproduce, disclose, publish, distribute or otherwise exploit for any purpose whatsoever, without restriction or liability and without notifying or compensating you, and you hereby agree to waive any and claims against Equinox in connection with the foregoing.
Equinox is not a health care or medical provider. The Digital Properties and the features, functionalities, services and Content made available therein, including without limitation any advice, information, workouts, exercises, regimens, nutritional plans, recipes or other materials (collectively, the “Fitness Features”), are provided for general informational purposes only, and do not constitute medical advice. The Fitness Features are not intended to be relied upon for determining the state of your health or in the diagnosis of any medical conditions and are not, and should not be used as, a substitute for a professional medical evaluation. We advise you to see your physician on a regular basis and to seek their advice prior to engaging in any fitness or nutrition regimen or if you have any questions or concerns regarding your health and fitness regimen or for the diagnosis of specific medical conditions.
Equinox is not liable or responsible for any consequences of you having read, used or relied upon any Fitness Features. By using any Fitness Feature, you acknowledge and understand that it may involve or provide information regarding strength, flexibility, aerobic, cardio, meditation, regeneration or other exercises, all of which can be potentially hazardous activities. You should consult with your doctor prior to using any Fitness Feature. If you choose to use any Fitness Features, you should be in good health and have no disability, impairment, injury, disease or ailment preventing you from engaging in active or passive exercise or which would cause increased risk or injury or adverse health consequences as a result of using such Fitness Features, and you hereby assume all risks associated with using such Fitness Features. IF YOU EXPERIENCE ANY PAIN, DIFFICULTY, DIZZINESS, ILLNESS, OR DISCOMFORT, WHEN USING ANY FITNESS FEATURE, STOP AND CONSULT YOUR PHYSICIAN OR SEEK EMERGENCY MEDICAL ATTENTION IMMEDIATELY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EQUINOX MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE FITNESS FEATURES AND IS NOT RESPONSIBLE FOR YOUR USE OF OR RELIANCE ON ANY SUCH FITNESS FEATURES. YOU ACKNOWLEDGE AND AGREE THAT YOUR DECISION TO RELY ON AND/OR USE ANY FITNESS FEATURE IS AT YOUR SOLE RISK, AND, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EQUINOX WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, INCLUDING PERSONAL INJURY AND DEATH, ARISING OUT OF OR IN CONNECTION WITH YOUR RELIANCE ON OR USE OF ANY FITNESS FEATURE.
While we endeavor to provide the best digital experience we can, including without limitation by offering accurate and current Content, we cannot and do not guarantee that the Digital Properties or any portion thereof will always be fully-functional, current or accurate. For up-to-date information on club hours, class schedule changes, contact information and any other information regarding any Equinox club, its operations, programs, and/or offerings, please contact the relevant Equinox club location or our corporate offices, as described in the “Contact Us” section below.
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE DIGITAL PROPERTIES IS AT YOUR SOLE RISK, AND THAT THE DIGITAL PROPERTIES, AND ALL ASPECTS THEREOF, ARE PROVIDED ON AN "AS IS" AND “AS AVAILABLE” BASIS. EQUINOX MAKES NO REPRESENTATIONS OR WARRANTIES, AND, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HEREBY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, OF ANY KIND, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION: (1) WARRANTIES OF MERCHANTABILITY, TITLE, AVAILABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE; (2) WARRANTIES THAT THE DIGITAL PROPERTIES WILL MEET YOUR REQUIREMENTS, OR OPERATE WITH THE DEVICES, HARDWARE OR SOFTWARE YOU USE; OR (3) WARRANTIES THAT YOUR ACCESS TO AND USE OF THE DIGITAL PROPERTIES WILL BE AVAILABLE, UNINTERRUPTED, CURRENT, OR FREE FROM INACCURACIES, ERRORS, VIRUSES OR OTHER HARMFUL COMPONENTS OR CODE; OR THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED.
You agree that, to the maximum extent permitted by applicable law, your sole and exclusive remedy for any problems or dissatisfaction with the Digital Properties is to stop using and, where applicable, uninstall the Digital Properties.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL EQUINOX, ITS PARENTS, SUBSIDIARIES OR OTHER AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, AGENTS, SUCCESSORS AND ASSIGNS (COLLECTIVELY, “EQUINOX PARTIES”) BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DIRECT, CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION FOR LOSS OF USE, LOST DATA, LOST BUSINESS OR LOST PROFITS, ARISING OUT OF OR IN CONNECTION WITH THE DIGITAL PROPERTIES, OR THESE TERMS.
IN ADDITION, IF AND TO THE EXTENT EQUINOX IS LIABLE FOR ANY DIRECT DAMAGES FOR ANY CLAIMS ARISING OUT OF OR IN CONNECTION WITH THE DIGITAL PROPERTIES, OR THESE TERMS, THEN, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF EQUINOX FOR SUCH DIRECT DAMAGES WILL BE LIMITED TO TEN DOLLARS ($10.00 USD). Except for any liability of Equinox under the forgoing paragraph, you acknowledge and agree that the other Equinox Parties will have no liability to you for any direct damages arising out of the Digital Properties or these Terms.
You agree to defend, indemnify and hold the Equinox Parties harmless from and against any claims, liabilities, losses, damages, costs and expenses (including without limitation reasonable attorneys' fees), arising out of or in connection with: (1) your access to and/or use of the Digital Properties or any portion thereof; (2) your Comments or Unsolicited Ideas; (3) your failure to comply with these Terms or with any applicable law, rule or regulation; (4) your infringement, misappropriation or violation of the Digital Properties or Content or of any third party’s intellectual property right; or (5) any activity occurring by or through your account, whether taken by you or another person accessing or using your account, with or without authorization. Equinox will use reasonable efforts to notify you of any claim, action or proceeding subject to the foregoing paragraph once it becomes aware of it, but any failure to provide you with notice shall not limit your indemnification obligations unless you can establish actual prejudice resulted from such failure. Equinox reserves the right, at your expense, to assume the exclusive defense and control of any claim, action or proceeding for which you are required to provide indemnification, and you agree to cooperate with our defense of these claims. You may not settle any claims, actions or proceedings for which you are required to provide indemnification, without Equinox’s prior written consent.
You may terminate these Terms at any time by ceasing to access and use the Digital Properties and, where applicable, uninstalling the Digital Properties. Please understand, however, if you subsequently decide to resume accessing and using any of the Digital Properties, you will again be bound by the then-current Terms. We may terminate these Terms, or otherwise terminate, suspend or restrict your access to and use of the Digital Properties, in whole or in part, at any time and without prior notice or liability to you, for any reason, including without limitation your failure to comply with any portion of these Terms.
However, even after these Terms have been terminated, the sections titled “Arbitration Agreement and Class Action Waiver,” “Intellectual Property,” “Comments; No Unsolicited Ideas,” “Privacy,” “Disclaimers,” “Limitations of Liability,” “Indemnification,” “Governing Law,” “General,” “Gift Card Terms and Conditions,” “Promotional Gift Card Terms and Conditions,” “Personal Training Terms and Conditions” and any other provision which by its nature is intended to survive, will survive that termination.
These Terms, the Additional Terms below, and your access to and/or use of the Digital Properties, will be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles. Except as provided above as to those Disputes you or Equinox submit to binding arbitration pursuant to the Federal Arbitration Act (Title 9 of the United States Code), all claims, disputes and matters arising hereunder shall be submitted exclusively to the jurisdiction of the federal and state courts of competent jurisdiction located in New York City, New York, and you and Equinox each hereby irrevocably consent to the jurisdiction of such courts and waives all objections thereto.
Equinox’s corporate offices are located at 895 Broadway, New York, NY 10003. If you have questions regarding these Terms, or our Digital Properties or our clubs, please contact us by visiting http://www.equinox.com/contactus. Your feedback is always welcome and appreciated.
The following terms (the “Additional Terms for Apps”) apply to any applications designed for download and use on mobile, tablet, smart watch or other personal devices which Equinox may make available as part of the Digital Properties (the “Apps”). You acknowledge and agree that the availability of each App is dependent upon the third-party app store from which you download the App (the “App Store”). You acknowledge that these Terms are between you and Equinox, and not with the applicable App Store. Each App Store may have its own terms and conditions to which you must agree before downloading an App from it, and the limited rights Equinox grants you to use the App are conditioned upon your compliance with any and all terms and conditions of such App Store.
In addition, the following terms and conditions apply to any of our Apps that you download from any Apple App Store (an “iOS App”):
1. Acknowledgement: You and Equinox each acknowledge that the Terms, including these Additional Terms for Apps, are between you and Equinox, and not with Apple Inc. (“Apple”), and that, subject to any limitations set forth in these Terms, Equinox, not Apple, is solely responsible for the iOS App and its contents. To the extent the Terms or an Additional Terms set forth herein provide for usage rules applicable to an iOS App that are less restrictive than or otherwise conflict with the Apple App Store Terms of Service, the more restrictive or conflicting provision in such Apple App Store Terms of Service will govern and apply.
2. Scope of License: The license granted to you under the Terms is limited to a non-transferable license to use the iOS App on any iPhone, iPad, Apple Watch or other iOS product or device that you own or control, as permitted by the Usage Rules set forth in the App Store Terms of Service.
3. Maintenance and Support: To the extent any maintenance and support services are required under applicable law or expressly contemplated by these Terms, Equinox, not Apple, is solely responsible for such services. You and Equinox each acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the iOS App.
4. Warranty: Equinox, not Apple, is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed or limited under the Terms. In the event of any failure of the iOS App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the iOS App to you. However, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the iOS App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty, to the extent not effectively disclaimed or limited under the Terms, will be Equinox’s sole responsibility.
5. Product Claims: You and Equinox each acknowledge that Equinox, not Apple, is responsible for addressing any claims you or a third party may have relating to the iOS App or your possession and/or use of that iOS App, including, but not limited to: (1) product liability claims; (2) any claim that the iOS App fails to conform to any applicable legal or regulatory requirement; and (3) claims arising under consumer protection or similar legislation. However, you acknowledge and agree that Equinox’s responsibility for the foregoing claims is limited and disclaimed, to the maximum extent permitted by applicable law, as further described in these Terms.
6. Intellectual Property Rights: You and Equinox each acknowledge that, in the event of any third party claim that the iOS App, or your possession and use of the iOS App, infringes that third party’s intellectual property rights, Equinox, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim, subject to any disclaimers and limitations set forth in, and your indemnification obligations under, the Terms.
7. Legal Compliance: You represent and warrant that (1) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (2) you are not listed on any U.S. Government list of prohibited or restricted parties.
8. Third Party Beneficiary: You and Equinox each acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms, and that, upon your acceptance of the Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.
The following terms and conditions (the “Additional Terms for Gift Cards”) apply to any Equinox gift card originally purchased at any participating Equinox location or through any Digital Property (each, an “Equinox Gift Card”). Equinox Gift Cards are issued by EQ Services LLC, a Virginia limited liability company (“Issuer”). By purchasing an Equinox Gift Card, accepting and retaining an Equinox Gift Card or using an Equinox Gift Card, you agree to these Additional Terms for Gift Cards. Equinox reserves the right to change, amend or terminate the Additional Terms for Gift Cards and/or its Gift Card offerings, in its sole discretion, at any time with or without notice or liability to you.
You may use the Equinox Gift Card only to purchase eligible merchandise and pay for eligible services at any Equinox Fitness Club (excluding cafes), The Spa and The Shop.
Your use of the Equinox Gift Card is limited to the current dollar value held on the card. You may obtain your balance by presenting your Equinox Gift Card at any Equinox Fitness Club. Equinox Gift Cards may not be redeemed for cash, except to the extent required by applicable law.
You may not return, resell or use any Equinox Gift Card for any unauthorized advertising, marketing, sweepstakes or other promotional purposes.
The Equinox Gift Card has no expiration date, service charges or dormancy fees.
These Additional Terms for Gift Cards do not apply to gift cards or other stored value cards that are given away for free or distributed as a reward, incentive, or as part of a marketing or promotional program (“Promotional Cards”). Promotional Cards may have different terms and expiration dates, to the extent permitted by applicable law. See below for terms and conditions applicable to Promotional Cards.
Protect your Equinox Gift Card as if it were cash and safeguard the Equinox Gift Card from unauthorized use. Except where required by applicable law, neither Issuer nor Equinox is responsible for and will not replace Equinox Gift Cards if lost, stolen, damaged or destroyed.
Issuer and Equinox each reserve the right, in their sole discretion, to suspend or terminate use of any Equinox Gift Card if Issuer or Equinox suspects any fraud or misuse of an Equinox Gift Card. Issuer or Equinox may cancel the Equinox Gift Card at any time, without notice or liability to you.
The consideration paid for the Equinox Gift Card, including any unredeemed balances, is the property of the Issuer.
TO MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EQUINOX AND ISSUER MAKE NO REPRESENTATIONS OR WARRANTIES AND HEREBY DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE EQUINOX GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NEITHER ISSUER NOR EQUINOX ASSUME ANY RESPONSIBILITY FOR ANY LOSS OF ANY KIND ARISING OUT OF YOUR USE OF ANY EQUINOX GIFT CARD. IN THE EVENT AN EQUINOX GIFT CARD IS NOT FUNCTIONAL, YOUR SOLE REMEDY AND ISSUER’S AND EQUINOX’S SOLE LIABILITY SHALL BE THE REPLACEMENT OF THE EQUINOX GIFT CARD AT ITS THEN-CURRENT VALUE.
Notwithstanding the “Governing Law” section of the Terms, the laws of the Commonwealth of Virginia govern the Equinox Gift Cards and these Additional Terms for Gift Cards, without regard to choice of law principles.
If any one or more of the provisions of these Additional Terms for Gift Cards shall be for any reason whatsoever held invalid by a court of competent jurisdiction, then such provisions shall be deemed severable from the remaining provisions and shall in no way affect the validity or enforceability of the other provisions of these Additional Terms for Gift Cards.
Except as specifically stated otherwise, these Additional Terms for Gift Cards, together with the Terms, set forth the entire understanding relating to the subject matter hereof, and supersede all prior understandings, written or oral.
For any questions or concerns regarding the Equinox Gift Card program, please contact us as described in the “Contact Us” section above.
The following terms and conditions (the “Additional Terms for Promotional Cards”) apply to Equinox gift cards or other stored value cards that are given away for free or distributed as a reward, incentive, or as part of a marketing or promotional program (“Promotional Cards”). Promotional Cards are issued by EQ Services LLC, a Virginia limited liability company (“Issuer”). By using, accepting and/or retaining a Promotional Card, you agree to these Additional Terms for Promotional Cards. Equinox reserves the right to change, amend or terminate the Additional Terms for Promotional Cards and/or its Promotional Card offerings, in its sole discretion, at any time without notice or liability to you.
You may use the Promotional Card only to purchase eligible merchandise and pay for eligible services at any Equinox Fitness Club (excluding cafes), The Spa and The Shop. You may not use the Promotional Card to pay for membership dues.
Your use of the Promotional Card is limited to the current dollar value held on the card. You may obtain your balance by presenting your Promotional Card at any Equinox Fitness Club. Promotional Cards may not be redeemed for cash.
You may not return, resell or use any Promotional Card for any unauthorized advertising, marketing, sweepstakes or other promotional purposes.
All Promotional Card will expire 90 days after the issuance date, unless a different expiration date is expressly set forth on the Promotional Card itself.
Protect your Promotional Card as if it were cash and safeguard the Promotional Card from unauthorized use. Except where required by applicable law, neither Issuer nor Equinox is responsible for and will not replace Promotional Cards if lost, stolen, damaged or destroyed.
Issuer and Equinox each reserve the right, in their sole discretion, to suspend or terminate use of any Promotional Card if Issuer or Equinox suspects any fraud or misuse of a Promotional Card. Issuer or Equinox may cancel the Promotional Card at any time, without notice or liability to you.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EQUINOX AND ISSUER MAKE NO REPRESENTATIONS OR WARRANTIES AND HEREBY DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PROMOTIONAL CARDS, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NEITHER ISSUER NOR EQUINOX ASSUMES ANY RESPONSIBILITY FOR ANY LOSS OF ANY KIND ARISING OUT OF YOUR USE OF ANY PROMOTIONAL CARD. IN THE EVENT A PROMOTIONAL CARD IS NOT FUNCTIONAL, YOUR SOLE REMEDY AND ISSUER’S AND EQUINOX’S SOLE LIABILITY SHALL BE THE REPLACEMENT OF THE PROMOTIONAL CARD AT ITS THEN-CURRENT VALUE.
Notwithstanding the “Governing Law” section of the Terms, the laws of the Commonwealth of Virginia govern the Promotional Card and these Additional Terms for Promotional Cards, without regard to choice of law principles.
If any one or more of the provisions of these Additional Terms for Promotional Cards shall be for any reason whatsoever held invalid by a court of competent jurisdiction, then such provisions shall be deemed severable from the remaining provisions and shall in no way affect the validity or enforceability of the other provisions of these Additional Terms for Promotional Cards.
Except as specifically stated otherwise, these Additional Terms for Promotional Cards, Terms, set forth the entire understanding relating to the subject matter hereof, and supersede all prior understandings, written or oral.
For any questions or concerns regarding any Promotional Card, please contact us as described in the “Contact Us” section above.
The following terms and conditions (the “Additional Terms for Personal Training”) apply to all personal training sessions originally purchased at any participating Equinox location or through any Digital Property (each, a “Session”). By using, accepting and/or retaining a Session, you agree to these Additional Terms for Personal Training. Equinox reserves the right to change, amend or terminate the Additional Terms for Personal Training and/or its Personal Training offerings, in its sole discretion, at any time with or without notice or liability to you.
An Equinox member that has made an appointment for a Session may cancel or change the time of the Session provided that a minimum of 24-hours’ prior notice is given. You can make these changes via the Personal Training tab in your account to the Digital Properties, or by contacting your trainer directly. Members will be charged for the full cost of the session on any late cancellations or no-show appointments.
Payment for Sessions is required to be made by the member on or before the date of the Session. If a member has no Session inventory, charges for late cancellations or no show appointments for Sessions will be charged to the member’s credit card on file with Equinox under the membership agreement. In addition, charges for Sessions which are used by a member but not otherwise paid for will be charged to the member’s credit card on the day the Session is used.
Equinox may offer discounts on Sessions to members who purchase a package of Sessions. These discounts only apply to the number of Sessions purchased as a group. Any further or additional Sessions will be charged at the regular rate then in effect for individual Sessions.
You may obtain information on your balance of Sessions in the Personal training tab in your account to the Digital Properties or at any Equinox Fitness Club. Sessions may not be redeemed for cash.
All sales are final. Session expire six months from the date of purchase.
Equinox Group – UK tax strategy
The Equinox Holdings Inc. Group (the “Equinox Group”) is a multi-national provider of high end luxury fitness clubs, headquartered in the US.
The Equinox Group has 5 UK subsidiaries, which are as follows:
Equinox Fitness Holdings UK Limited
Equinox Kensington Limited
Equinox Bishopsgate Limited
Equinox Shoreditch Limited
Equinox St James Limited
The above UK incorporated companies (the “UK Group”) are in the business of operating luxury fitness clubs in London. The UK group currently has one open and operational site in London with another about to be opened before the end of the calendar year. Several other prospective sites are being deliberated as well.
This document is intended to cover all UK taxes and sets out the UK Group’s tax strategy in accordance with its reporting obligations under Finance Act 2016, Schedule 19.
UK tax strategy
The Equinox Group understands that tax can be a complicated matter and therefore takes its UK tax responsibilities and obligations seriously.
The UK Group is subject to a variety of UK taxes including, corporation tax, employment taxes and indirect taxes such as VAT.
The UK Group’s tax strategy is to pay its fair share of tax, on time, and in accordance with the laws of the UK.
Management of tax risks
The UK Group uses its best endeavours to ensure that it is fully compliant with its UK tax reporting requirements. As part of this process, the UK Group’s tax and legal advisors provide appropriate assistance and advice to help ensure that it maintains a low risk, transparent and open approach to all of its UK tax affairs.
The Board of Directors of the Equinox Group are responsible for overseeing the execution of the UK Group’s operations and for the making of key management decisions.
The UK Group’s attitude to tax planning
The importance that the Equinox Group places on promoting the benefits of a healthy lifestyle is mirrored by the importance it places on maintaining the healthy state of its own tax affairs.
As such, the UK Group is not involved in any tax avoidance schemes, DOTAS products, or any artificial or contrived tax structures in the UK.
The UK Group maximises value for its stakeholders and ensures that it does not overpay tax, by claiming statutory tax reliefs and allowances in the manner intended by the UK government.
Level of risk in relation to UK taxation that the Board is prepared to accept
The UK Group has not entered into any contentious transactions or arrangements, which would normally require tax clearances and so no clearances have been sought historically from HM Revenue & Customs (“HMRC”).
The UK Group has no intention of entering into any contentious, contrived or artificial transactions or arrangements in the UK.
The Equinox Group has an appropriate transfer pricing policy in place, to ensure that all intra-group transactions are calculated on commercial arms length basis. The transfer pricing policies are continuously reviewed to ensure they remain pertinent.
Country by Country Reporting
In accordance with the UK Government’s country by country tax reporting requirement (“CbCR”), the Equinox Group has complied with this obligation for the year ended 31 December 2016, by submitting a CbCR report on behalf of all relevant group companies to the US tax authorities. The Group’s 2017 CbCR will also be filed with the US tax authorities in due course and within the prescribed filing deadlines.
Relationship with HMRC
The UK Group has always sought to develop and maintain a good working relationship with the UK tax authorities by co-operating with them in a professional, timely, and open and transparent manner.
As such, the UK Group has placed a great deal of importance on ensuring that all tax filings are made in the correct form and in advance of filing deadlines, including the companies that have yet to commence trading, and that all UK taxes are paid within the prescribed payment due dates.